News

We have identified the target of the DOS attacks and our service providers engineers are are working with us to complete a resolution. In the mean time, we have been able to isolate the trouble and resume service for 99% of our network. The final 1% does not effect any of our services and for all intents and purposes, our network should be completely accessible. We will continue to post updates as we progress through the resolution process.

Thursday, April 12, 2012 2:04 PM

As of 12:01pm, our network is down again. Our service provider has acknowledged that they are again under a DOS (Denial Of Service) attack and are working to resolve the problem.

Thursday, April 12, 2012 12:01 PM

Network normalized and DOS (Denial of Service Attack) stopped.

Wednesday, April 11, 2012 11:00 PM

At approximately 7:30pm our network service provider experienced a denial of service attack that prevented access to our network. We worked diligently with them to restore service and were able to clear up the problem and restore service at approximately 11:00pm. Measures have been taken to prevent this type of attack and the source of the attack has been blocked from both networks. We apologize for the inconvenience.

Wednesday, April 11, 2012 7:45 PM

Phase II of our basic email system upgrade is complete and tested. There were no problems during the upgrade. If you are experiencing any problems with your basic email service, please contact us by submitting a support ticket. We will be moving on to Phase III of the project next week and expect to have the entire project completed within a couple of weeks. We appreciate your patience as we improve our services.

Friday, March 30, 2012 11:27 PM

On Friday, March 30th, from 6:00pm to 10:00pm, as part of the upgrade process, our basic email system will undergo phase II, which is to consolidate email folders and configuration files. This move may require some downtime for the basic mail system. We do not anticipate the move taking the full four hours, but we are reserving the time to deal with issues that may arise from the process. Using the web interface and logging on to the mail system from applications like Outlook and Windows M...

Wednesday, March 28, 2012 1:30 PM

Our Phone System is working now.

Wednesday, March 28, 2012 11:27 AM

Our phone system is currently no working. This is a problem with our Telephone Service Provider. Please contact us via the support system or email. We currently do not have an eta for repairs.

Wednesday, March 28, 2012 10:53 AM

On March 23rd, 2012 at 6:40pm, phase I of the basic mail system upgrade was completed. The goal of phase I was to move the basic mail system database from the old server to a more robust database server that will allow us to work on changes to the database and improve performance. We completed this task at 6:40pm. All testing indicates that there are no problems and that performance has improved. Please let us know via the support ticket system if you experience any problems with contacts ...

Friday, March 23, 2012 6:39 PM

On Friday, March 23rd, from 6:00pm to 8:00pm, as part of the upgrade process, our basic email system will undergo phase I, which is to move the existing mail server database to a more robust server. This move may require some downtime for the basic mail system. We do not anticipate the move taking the full two hours, but we are reserving the time to deal with issues that may arise from the process. Using the web interface and logging on to the mail system from applications like Outlook and...

Monday, March 19, 2012 4:16 PM